Your privacy matters

At Flome Ancillary Healthsupport Limited, we collect data to provide and improve our services, respond to enquiries, meet legal requirements, and enhance website functionality. We only collect data necessary for business, legal, and service delivery purposes, including your name, email address, telephone number, IP address, and website usage data. We use this data ethically to improve safety, understanding, and service quality.

For example, when you engage with our services, we collect minimal information such as contact details, service preferences, and anonymised usage data to understand how you interact with our services without collecting unnecessary personal or clinical data. We analyse this to identify areas where you need additional support, improve the clarity of materials, and tailor communication methods. All data is processed lawfully, transparently, and securely, and we do not use customer data for marketing without consent.